We had our hot tub delivered a few weeks ago and we could not be more happy with our purchase.

We had an amazing experience with Orleans Hot Tubs and Pools. We are first time hot tub owners and had a lot of questions. Mika and Mohammed were very friendly, knowledgeable and patient, they took the time to show us the many options available without making us feel any pressure to buy. Bruce was fantastic on delivery and Frank the Electrician was great from start to finish.

The personal, helpful service continues after delivery. We highly recommend Orleans Hot Tubs.

New to world of hot tubs and Swim Spas, we met with the professional, friendly and knowledgeable staff at Orleans Hot Tubs Pools. In particular, we would like to identify Mohammed who went out of his way to answer all of our questions through the purchase, pre-install/delivery planning, delivery, and setup operations of new swim spa. We quickly came to realize that we had selected the right team who provided outstanding one-on-one personal service throughout the critical steps, scheduling milestones and post-install swim spa operations. Their customer service and enduring professional support can be summed up with the words, "Best Decision Ever”.

All of the staff were amazingly helpful, knowledgeable and friendly. We were newbie purchasers and I never felt like I was asking too many questions or that they wanted us to leave. In fact, one of my favourite features is that I can text any question anytime to the number provided and one of the team members gets back to me - a great feature as we learn the ropes of hot tub life! Highly recommend visiting Bruce & his team if you are in the market for a hot tub!