Frequently Asked Questions

Starting at $26000 for an 12-foot family pool, $34000 for Sport model, and  $42000 for a Trainer model. Pools can vary greatly in pricing depending on their series (Sport or Trainer) and their features. It’s easiest to request a phone call or a showroom tour to understand your options.

Just to leave it running 24/7 the swim spa will cost $35 / month. The filtration cycle is programmable.

There are additional costs to heat the water which are a function of how cold the weather is and how often you use it. Typically, the heating costs are negligible during summer months but if you turn it into a giant hot tub in the winter, you should expect $150 – $250 per month (well worth it though!)

Water care costs can be around $500 / year but there are many factors to consider.

You have 3 full years of parts and labour on any Hydropool model. The acrylic shell has a 5-year warranty and the structure or frame of the hot tub has a 10-year warranty. From experience, if anything major is going to go wrong, it will happen in the first few months such as a defective pump, heater, or computer.

With some exceptions, Hydropool parts are NOT proprietary. This means that in the future, you can source replacement parts from any retail location and you don’t have to buy from Hydropool.

When you need something done that is covered under warranty, you just message us and we’ll get it sorted for you.

The best thing to do before spending time shopping models online is to schedule an appointment to see our showroom, however, there is one main thing to understand which is the difference between a TRAINER and a SPORT.

An AquaTrainer costs more than an AquaSport. Each model has two swim jets. The trainer has 2 x 5 horse power pumps (one under each jet). The sport has 1 x 5 horse power pump split between the swim jets.

The trainer has a digital current control with automatic valves to control the water flow, the sport does not.

The trainer is for more powerful, serious swimmers and intense kids (think knee boarding). The sport delivers a great smooth swim with a manual speed control valve but definitely not made for sprinters (shorter distance, higher speeds). Aside from that, the shape is the same and so are the massage seats.

We will provide you with a welcome package. This package will include manuals, direct access to our trusted partners to help move the project forward.

Usually, the very next thing you’ll want to do after purchasing is arrange a meeting with a concrete pad specialist to get that done as soon as possible (budget for $3000). Shortly after contacting the concrete specialist, contact one of our electricians to make sure you have what’s needed for a successful installation.